FAQs

Frequently asked question below — contact us to speak with a human.

  • 5 weeks from the time you sign up. We have our creative onboarding call within one week from when you sign up, and then our monthly production takes four weeks for you to receive completed asstes.

    • Creative Onboard Call

    • Week 1: Shot List Planning Call

    • Weel 2: Shot List Approval + Talent & Prop Sourcing

    • Week 3: Birdhill Shoots & Retouches Content

    • Week 4: You Receive Ready-To-Use Photos & Stop Motion Videos.

  • Once per month. Birdhill invoices monthly on net 30 terms and accepts payment via debit/credit card, ACH/Wire, and physical checks.

  • Unlimited for perpetuity. Birdhill lets you run free with the deliverables and use them across all brand channels.

  • As a brand, you are asked to spend 30-60 minutes per month to ensure Birdhill receives the key information to deliver effective assets. You can be more involved in the process, by bringing your own concepts to the monthly call, but this is never expected from you.

    • Meet for a monthly video call (15-30 mins)

    • Send products from website (5-10 mins)

    • Approve shot list (10-20 mins)

  • Birdhill meets clients where they are at; if you are already on Slack, Birdhill will hold a #Birdhill-YourBrand channel for all communication. If you are not on Slack, Birdhill uses email to ensure both teams are on the same page.

    • Monthly Shot List Planning Call

    • Slack or Email

  • No, you’re able to sit back (from home) and relax. We’ve built a model that allows our clients, from across the map, to know the content direction before it is created. On shoot day, we make sure a producer, photographer, stylist, and model(s) are equipped to make the magic happen. If you happen to be local (Denver), we’d love to have you over!

  • Yes! Along with building sets in Birdhill’s studio walls, Birdhill travels to various outdoor locations in Denver including outdoor parks, trails, cityscapes, and neighborhood gems in Denver, CO. If you are looking for a specific home for a photoshoot, Birdhill has the ability to rent houses in Denver, CO via home rental services. The home rental will incur an additional cost which falls on the client.

  • Based on your demographic, Birdhill reaches out to one of the 500+ models in their talent pool. Models are not signed to an exclusive deal with Birdhill.

  • No. If you want specific clothing, custom or luxurious props, or items that you have easier access to, we may ask you to source or provide them. Any "add-ons” outside of the monthly scope will be communicated prior to executing.

  • Yes, free of charge. Bidhill defaults to “shooting wide” so you can utilize the content on multiple channels with various crop sizes.

  • Birdhill delivers monthly assets, photo and stop motion video, in a shared Google Drive folder.

  • After the shot list planning call. Birdhill’s producer will send a message including all SKUs to ship. All products are shipped to the address below:

    Birdhill Studio
    1630 Welton St #600E
    Denver, CO 80202

  • Birdhill follows the shot list to ensure the agreed upon creative is followed. If Birdhill deviates from the original direction and it does not meet brand standards, Birdhill may offer a reshoot.

  • Birdhill recommends one of its three plans for varying content needs. If your needs are none of these three, share your ideas and let’s see what is possible.

  • 12 months. Birdhill offers the ability to end the contract after one month if you are unhappy.

  • No, Birdhill strictly concepts and creates the content. Prior to creating the content, Birdhill works closely with your team(s) to ensure the created assets are best suited for the intended brands channels that you prioritize.

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